Apply online to be a Mystery Shopper

Be a mystery shopper and you can make money in your spare time, from test driving cars, to high street shopping, there are plenty of different projects to profit from. 

Performance in People are always looking for reliable and honest people to perform assignments for our wide variety of clients.  If you have what it takes to be a mystery shopper you can apply online now and get paid to shop!

Register for free, and we will give you all the information and training you need to be a mystery shopper. We have jobs to suit everyone; you can go shopping using covert video equipment or simply fill out a report on your shopping experience, and you can even work from home. See below to view our different types of mystery shopper jobs in the UK to see what suits you best. 

Apply now and learn how to be a mystery shopper with a market leader in customer service consultancy, and you could be getting paid to make customer service better in the UK.


Types of Mystery Shopping Performance in People Offer

Covert Video Mystery Shoppers

A mystery shopper posing as a customer will use covert camera equipment to record an entire shopping experience, and can expect to visit a variety of outlets. In order to qualify for this you will need to own, or be willing to buy, covert filming equipment of the required standard. Travelling can be expected in order to be a mystery shopper using covert cameras and your willingness to travel and general availability will determine the amount of work which can be offered. Full training can be provided in London or the West Midlands if required; this training is included with certain purchases of covert kit is from Performance in People (further details can be supplied). You will be able to start to be a video mystery shopper as soon as you have successfully completed the training.

Report-Only Mystery Shoppers

As a report-only mystery shopper you will conduct assignments in your local area, and simply fill out a questionnaire after your visit via our website. It’s really easy to be a mystery shopper by only filling out a report, and you will be paid for every successful assignment.

Telephone Mystery Shoppers

You can be a mystery shopper by conducting evaluations over the phone. As well as mystery shopping these calls may also include research or customer satisfaction surveys. The calls are recorded with our recording system from your own home, and the timing of these calls can be flexible within your working day. Regional accents can be very useful as we conduct calls to a broad range of clients across the UK. 

Mailing Addressee Only

For this type, simply your address will be used as part of mystery shopping evaluations. Every time your address is utilised in this way, an entry will be made on your behalf into a quarterly cash prize draw. When your address is used, you will be emailed with details of the how it has been used, and then if you receive any postal information it can be disposed of. 

Mailing Addressee and Postal Forwarding

This is the same as a mail addressee only, however rather than disposing of the post received, it should be redirected (free of charge) to our offices. Each time a postal item is forwarded, you will receive payment (or gift voucher).

Home Addressee

Performance in People carries out a number of filmed evaluations in customers' homes. This involves one of our professional mystery shoppers conducting the evaluation at a time and date convenient to both parties. Our mystery shopper would arrive prior to the appointment, and evaluations can typically last up to two hours. We may ask for some property details to help us match your property to the right mystery shops. 

Email Mystery Shopper

Email mystery shoppers typically send enquiries to our clients' websites and monitor the type and speed of response from the recipient. The findings are then passed on to Performance in People by the mystery shopper, either by email or in the form of an online report. Payment is made for each enquiry conducted.


There are lots ways to be a mystery shopper, and if any of these interests you then why not fill out our quick and easy online application.

Apply here to be one of our Mystery Shoppers >>